Effective Date: October 17, 2026
Website: shoplent.com
Business Name: Shoplent

1. Introduction

Welcome to Shoplent. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our website or purchase our products:

  • Personal Information: Your name, phone number, email address, and delivery address.
  • Order Information: Details of the products you purchase, order history, and transaction records.
  • Payment Information: Payment method and transaction details necessary to process your order. We do not intend to store complete payment card details on our own systems.
  • Technical Information: Your IP address, browser type, device information, and website usage data.
  • Communication Information: Messages, questions, feedback, or complaints you send to us.

3. How We Use Your Information

Shoplent may use your information for the following purposes:

  • To process, confirm, and deliver your orders.
  • To contact you regarding your orders, payments, returns, or refunds.
  • To respond to customer inquiries and provide support.
  • To improve our website, products, and shopping experience.
  • To prevent fraud, unauthorized transactions, and misuse of our services.
  • To send promotional offers, updates, and marketing messages where appropriate.
  • To measure advertising performance and show relevant advertisements.
  • To comply with applicable legal and regulatory requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and measure advertising performance.

We may use tracking tools provided by services such as Google, Meta (Facebook and Instagram), TikTok, and other advertising or analytics platforms.

These technologies may collect information about your interactions with our website to help us understand customer interests and improve our advertising.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Advertising and Third-Party Services

Shoplent may advertise its products through platforms such as Meta, Google Ads, TikTok Ads, and other advertising networks.

These platforms may use cookies, pixels, or similar technologies to measure advertisements, understand customer activity, and display relevant ads.

We may also share necessary information with third-party service providers, including:

  • Delivery and courier companies.
  • Payment service providers.
  • Website hosting and technical service providers.
  • Analytics and advertising platforms.
  • Customer support and communication service providers.

We share information only as reasonably necessary for the relevant business purpose, subject to applicable requirements. Third-party services operate under their own privacy policies, and we encourage you to review them.

6. How We Protect Your Information

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

7. Sharing of Personal Information

Shoplent does not sell customers’ personal information to third parties.

We may disclose information when necessary to fulfill orders, provide services, protect our business and customers, respond to lawful requests, or meet applicable legal obligations.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, where appropriate.

9. Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, ask for corrections, request deletion where permitted, or withdraw consent for certain uses.

You may also opt out of promotional communications by following the unsubscribe instructions, where available, or contacting us directly.

To submit a privacy-related request, please use the contact details provided below.

10. Children’s Privacy

Our website is intended for general shopping and is not specifically directed at children. We do not knowingly collect children’s personal information beyond what may be necessary and permitted for legitimate business purposes.

If you believe a child has provided personal information without appropriate authorization, please contact us so we can review the matter and take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services. Shoplent is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: Shoplent
Website: shoplent.com
Email: info@shoplent.com
Phone: 03347137896
Address: College Road, Chishtian, Pakistan

13. Changes to Our Privacy Policy

Shoplent reserves the right to update, modify, or change this Privacy Policy at any time without prior notice. Any changes will be published on this page and will become effective upon publication unless otherwise stated.

Customers are encouraged to review this Privacy Policy periodically to stay informed about how their personal information is collected, used, and protected.