Effective Date: October 16, 2026

Welcome to Shoplent. We operate our website at https://shoplent.com and offer a variety of products, including kitchen items, gadgets, home décor, toys, and home and lifestyle products.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we may share it, and how we work to keep it secure.

By using our website, you acknowledge this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Billing details, where applicable

Order and Payment Information

  • Products ordered and order history
  • Payment method and payment status
  • Transaction details necessary to process and manage your order

Technical Information

  • IP address
  • Browser type and device information
  • Website activity and browsing preferences
  • Cookie and advertising interaction data

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and deliver your orders.
  • Contact you about orders, payments, deliveries, returns, and refunds.
  • Respond to your questions and provide customer support.
  • Improve our website, products, and services.
  • Prevent fraud and unauthorized transactions.
  • Maintain business records and meet legal obligations.
  • Send promotional messages and offers where permitted.
  • Measure advertising performance and improve marketing campaigns.

3. Cookies and Similar Technologies

Shoplent may use cookies, pixels, and similar technologies to improve your shopping experience, remember preferences, understand website traffic, and measure advertising effectiveness.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Where required by applicable law, we will seek consent before using cookies or tracking technologies that require it.

4. Advertising Platforms

We may use advertising services such as Meta (Facebook and Instagram), Google Ads, TikTok Ads, and other advertising platforms to promote our products and services.

These platforms may use cookies, pixels, or similar technologies to measure advertisements, understand visitor interactions, and show relevant ads. The information collected and processed by these platforms is also subject to their respective privacy policies and settings.

You can review the privacy policies and advertising controls offered by the relevant platforms to learn more about how they use your information.

5. Sharing Your Information

We do not sell your personal information to third parties.

However, we may share relevant information with trusted third parties when necessary, including:

  • Courier and delivery companies: To deliver your orders.
  • Payment service providers: To process or verify payments.
  • Website and technology providers: To operate, maintain, and improve our website.
  • Advertising platforms: To measure marketing performance and deliver advertising, where applicable.
  • Legal authorities: When required by applicable law or a lawful request.

We aim to share only the information reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet applicable legal requirements.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it, where appropriate and legally permitted.

8. Your Privacy Choices and Rights

Subject to applicable law, you may request access to your personal information, ask us to correct inaccurate details, or request deletion of information where legally permitted.

You may also opt out of promotional communications by following the unsubscribe instructions provided or contacting us directly.

To make a privacy-related request, please use the contact details at the end of this policy. We may ask you to verify your identity before processing your request.

9. Third-Party Websites

Our website may contain links to third-party websites or services. These websites have their own privacy policies and practices.

Shoplent is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing your information with them.

10. Children’s Privacy

Our product range may include toys and other items intended for children. However, purchases and account-related activities should be handled by adults or individuals legally permitted to make purchases.

We do not knowingly collect children’s personal information in circumstances where doing so is prohibited by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, you can contact us using the following details:

Business Name: Shoplent
Website: https://shoplent.com
Email: info@shoplent.com
Phone: 03347137896
Address: College Road, Chishtian, Pakistan

12. Changes to Our Privacy Policy

Shoplent reserves the right to update, modify, or change this Privacy Policy without prior notice, subject to applicable law.

Any updates will be published on this page. Customers should review this policy periodically to stay informed about how their personal information is collected, used, and protected.